Abstinence Or Whatever
This morning, my esteemed peer Shawn Moyer referred to a blog post he wrote in September 2013 on waiting for pen-testing until Q1, but buying in Q4. He's not wrong.
Shawn makes strong points about the money and the actual work-load on the consultant side. The fact is, teams traditionally get so swamped in Q4 that they do indeed place junior resources where they shouldn't. But, Atredis and I have one thing in common: we don't have to care about that problem. None of us are juniors. We're all principal-level consultants. Nor do we have the overhead of managing or maintaining interns to try and eek out results.
While Shawn discusses the pen-testing team's side of the fence, I'm discussing the client's issues with scheduling a penetration test in Q4. If you haven't purchased a pen-testing engagement already, you should schedule the test for Q1.
There Goes E911
Q4 isn't just the most lucrative time of year for tech companies, it's the most profitable time of year for most companies. As a result, everyone is on high alert to manage their resources as effectively as possible. This means not focusing on organizational security in the event of an emergency. Case in point?
Intrado, the company that manages the majority of the United States' E911 service had their system fail for over 11 million people across seven states, including the entire state of Washington. No one could make a 911 call during that time period. Intrado happens to be based here in Colorado, and I happen to have personal experience with them. The fact is, they're an exceptional company and I have been impressed by their above-average engineering expertise.
Regardless, how do you think the organization - that is one of the country's only third-party 911 contractors - would have reacted if this event occurred during Q4? During Black Friday? During Christmas? God forbid, during Devil's Night? The security and engineering teams would be completely re-tasked toward assessing an event like this, why it occurred, how to remediate it, whether a bad actor was involved, etc. Any penetration test at this point would - and should - immediately stop.
Point being, whether you're managing E911 infrastructure for the entire country, or simply building a web service that caters to hundreds of thousands of engineers world-wide, prioritization is key. Losing customers is never an acceptable choice. When resources are constrained during an already busy time of year, priorities must align with the business' key goals, and nothing else.
So, if you're considering buying penetration services now, don't. Why? It's already going to be the last week of October. Buying services now generally means
- one to three weeks of sales process
- a week or two of scheduling resources on both sides
- actual engagement: anywhere from 2 days to 2 weeks (on average)
If you're buying services now, this puts your actual engagement starting date anywhere from November 10th to December 1st. If you're on the light side of a test and only need a couple days of effort, you're still looking at remediation through one of the busiest holiday seasons in the country: Thanksgiving. If you're on the heavy side of the test, you're going to be running into mid-December. That means the week of Dec. 15th your team will be scrambling to remediate security issues during *the* busiest two holidays in the world: Christmas and New Year's Day!
Any critical event during this time means that the results of any penetration test must be put off until the critical event has passed. On average, any overlapping operations/engineering/security event takes between one week to a month to evaluate, remediate, and monitor. During this already swamped time of year, that means that the results of any penetration test will be ignored for up to two months if a critical event occurs adjacent to a common vacation or holiday period. This is a total waste of money!
Don't Kill Money!
The only value of a penetration test has is when the results can be used within an effective period of time. This means weeks after the penetration test has occurred. Otherwise, because of the increased amount of security risks being identified in modern times, any penetration test performed today will have drastically different results than one performed a month from now.
Remember ShellShock? Heartbleed? Cisco's ASA flaws? LZ4? SSLv3 POODLE? We're seeing more and more game changing flaws coming out, and security teams are already flooded with a To Do list longer than Santa's naughty list.
Scheduling a pen-test during Q4 is basically asking to be put on Santa's naughty list for knowingly booking an engagement whose output can't be fully utilized in an effective time frame. Don't do it! Don't kill money!
Sure, spend the money today. Book the team. Get the most effective engagement for your budget and your organization's needs. But, schedule it for a time when the output of the engagement will bring the most value to your organization. That, typically, means Q1.
So, if you want the most value out of a security review, check out Lab Mouse. Even check out Atredis. Book a team that is going to maximize your investment by providing you with only top-tier talent, but only schedule the engagement when the timing makes sense for your organization.
Hey, Intrado, if you need someone that specializes in mobile/embedded/Erlang/telco to help you with a security or code review of your E911 system, give me a shout. I'll give you a good deal since you're local and I already love ya.
Don A. Bailey
Lab Mouse Security